Q. How is Brainiac different from a learning
center? A. You
don’t have to drive anywhere. Our tutors come to your home or office.
tutoring session format we primarily use is the one-on-one method along with the twelve steps tutoring cycle. Your
child will receive personal attention and feedback from a Team Brainiac
tutor during and after each
Q. Is my tutor qualified? A. Our tutors are certified teachers and/or professionals with degrees. They have
teaching and/or tutoring experience in various subject areas and go through a screening process.
Q. What curriculum do you use? A. Our tutors follow the curriculum your child is utilizing at school, whenever
Q. Will your tutor work with my child’s teacher(s)? A. Yes. At your initial free consultation, we will ask you to sign a form allowing
permission to contact your child’s teacher(s). However, we encourage the responsible adult person to communicate with the teacher(s) weekly to monitor the progress of the his/her child.
Q. What if my child doesn’t like the tutor? A. We understand that your child needs to be comfortable with his or her tutor in order
for effective learning to take place. Therefore, we will refer you to another tutor when requested (based on availability).
Q. How long will it take to refer a tutor? A. It usually takes at least 48 hours to match your child with a tutor (based on
availability) and upon receipt of your payment. The tutor will contact you to schedule an appointment.
Q. Do you tutor adult learners for the GED or other tutorial
services? A. Yes, if the adult learner is currently enrolled in an accredited testing center school or online
Q. Can you test my child? A. Brainiac's grade-level
assessment is given during the consultation for a nominal fee. The
assessment is an educational tool utilized to find the appropriate
tutor for your child, as well as which concepts will require
reinforcement to prepare your child for grade-level assignments.
Q. What is the minimum number of sessions per
month? A. We
recommend a minimum of five sessions per child. It usually takes that
time to see a measurable difference in your child’s classroom
assignments and grades. In addition, some students/tutees will improve
with ten or more sessions per month depending on their learning
Q. Can you help me with home-schooling? A. We have tutors experienced in home-schooling at a slightly higher rate than standard
Q. What about tutoring for small groups? A. Yes. We can provide tutorial services to small groups at local schools with proper
authorization or the home of one of the students in the group.
Q. Can I have my child tutored somewhere other than in my
home? A. Yes. Our tutors are able to meet you at a local public library or even at your
child’s school. However, tutoring generally takes place in the home.
Q. Do I have to sign a contract? A. No. We will be asked to sign an agreement that will explain our policies and payment
methods at the free consultation.
Q. How do you monitor my child’s progress? A. Our tutors will give you feedback after each session. Also, they may ask you to
contact your child’s teacher(s) to determine whether the assessment/educational goals are being met.
Q. How do I get started? A. Complete
the form on the Contact Us page or call 248-242-7733 or email us at email@example.com with your tutorial service request.
NOTE: Your child should be available to answer some questions
during the free consultation. Also, we will need to view your child's latest
marking period progress report with grades.
Prior to the first tutorial session, if an assessment was
administered at the consultation, you will need to sign the Individual Service
Plan (ISP) that outlines the assessment results and goals for your child to
accomplish during tutorial sessions. Thereafter, a tutor will contact you within 24 hours
after accepting the referral. However, it could take at least a week to secure
a tutor for special requests.
You will set your tutoring schedule directly with the tutor and
solely communicate with the tutor regarding scheduling and/or sessions. Also, you should communicate via email and/or phone regarding account issues, credit adjustments and/or deactivating your or your child's account to the office.
TUTORING SERVICE IS ALWAYS PRE-PAID
Q. Do you accept credit cards? A.
have several payment methods available. You may pay online with most major credit cards, as well as electronic checks through the company's website.
Q. What areas do you serve in Michigan and/or other countries? A.
we are serving students in Macomb, Oakland, Washtenaw, and parts of Wayne
counties and growing. Also, we are offering online tutorial service
to students/tutees out-of-state and some foreign countries (based on Eastern Standard Time).We are in the process of expanding our in-home tutorial services to families living in Ohio and Indiana.
Q. Do you offer a guarantee of tutorial services and/or refunds? A. We guarantee that your tutor is qualified and
pre-screened. We do not guarantee that your child will receive certain grades